Refund policy

Our goal at Dihanah M. Photography is your complete satisfaction with your purchase.

In the case of camera failure, inclement weather, or any other unforeseen incident that prevents Dihanah M. Photography LLC from shooting on a scheduled date the client will get a full refund of their deposit if applicable. No refund will be given under any circumstances if you fail to attend the activity on the day and at the time listed, when the booking was made.

Due to the nature of digital photography and the fact that photographs, once sent, cannot be returned; Dihanah M. Photography LLC has a strict NO REFUNDS POLICY. Once a transaction has been completed (i.e., the buyer selected and paid for the photos and video and then Dihanah M. Photography LLC sent the buyer the correct photograph) it is then considered non-refundable.

If a buyer has selected and purchase an incorrect photo, he/she must notify Dihanah M. Photography LLC, before receiving the “incorrect” photograph. Refunds will NOT be given due to “not liking a photo”, selecting an incorrect photo after the buyer has already received the photograph, or any other reason.